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@extends('layouts.admin')
@section('content')
<!-- Page content area start -->
<div class="page-content">
<div class="container-fluid">
<div class="row">
<div class="col-md-12">
<div class="customers__area bg-style mb-30">
<div class="item-title d-flex justify-content-between">
<h2>{{ __(@$title) }}</h2>
</div>
<div class="bg-page">
<!-- Ticket Details Start -->
<section class="ticket-details-page section-t-space">
<div class="instructor-ticket-content-wrap bg-white radius-8">
<div class="row">
<div class="col-12 col-md-12 col-lg-8 col-xl-8">
<div class="ticket-details-left-part">
<div class="ticket-replies-wrap mb-20 ticket-details-box radius-4 p-20">
<div class="ticket-details-box-title">
<h6 class="font-16 font-medium mb-20">{{ __('Ticket Replies') }}</h6>
</div>
@forelse($ticketMessages as $ticketMessage)
<div class="ticket-reply-item
@if($ticketMessage->reply_admin_user_id) ticket-reply-item-staff @elseif($ticketMessage->sender_user_id) ticket-reply-item-student @endif">
<h6 class="font-16 font-medium mb-2">
@if($ticketMessage->sender_user_id)
{{ @$ticketMessage->sendUser->name }}
@elseif($ticketMessage->reply_admin_user_id)
{{ @$ticketMessage->replyUser->name }} (Admin)
@endif
</h6>
<div class="ticket-reply-content">
<p>{{ $ticketMessage->message }}<br></p>
@if($ticketMessage->file)
<div class="upload-img-box mb-25">
<a href="{{getImageFile($ticketMessage->file)}}" target="_blank"><img src="{{getImageFile($ticketMessage->file)}}" alt="img"></a>
</div>
@endif
</div>
</div>
@empty
<p>{{ __('No Reply Found') }}</p>
@endforelse
</div>
<div class="ticket-details-reply-form-box ticket-details-box radius-4 p-20">
<div class="ticket-details-box-title">
<h6 class="font-16 font-medium mb-20">{{ __('Write a reply') }}</h6>
</div>
<form action="{{ route('support-ticket.admin.messageStore') }}" method="post" enctype="multipart/form-data">
@csrf
<input type="hidden" name="ticket_id" value="{{ $ticket->id }}">
<div class="row">
<div class="input__group col-md-12 mb-30">
<textarea class="form-control" name="message" cols="30" rows="6" placeholder="{{ __('Write your message') }}" required></textarea>
@if ($errors->has('message'))
<span class="text-danger"><i class="fas fa-exclamation-triangle"></i> {{ $errors->first('message') }}</span>
@endif
</div>
</div>
<div class="row">
<div class="col-md-12 mb-15">
<div class="">
<h6 class="label-text-title color-heading font-medium font-16 mb-3">{{ __('Upload Your File') }}
</h6>
<input type="file" name="file">
</div>
</div>
<div class="col-md-12 mb-20">
@if ($errors->has('file'))
<span class="text-danger"><i class="fas fa-exclamation-triangle"></i> {{ $errors->first('file') }}</span>
@endif
<p class="font-14 placeholder-color mb-0">{{ __('Valid File Type') }} : jpg, jpeg, gif, png and {{ __('File size max') }} : 10 MB</p>
</div>
</div>
<div class="row">
<div class="col-md-12 mb-30 create-tickets-btns">
<button type="submit" class="btn btn-blue theme-btn theme-button1 default-hover-btn">{{ __('Submit') }}</button>
</div>
</div>
</form>
</div>
</div>
</div>
<div class="col-12 col-md-12 col-lg-4 col-xl-4">
<div class="ticket-details-right-part ticket-details-box radius-4 p-20">
<div class="ticket-details-box-title d-flex justify-content-between align-items-center mb-20">
<h6 class="font-16 font-medium">{{ __('Ticket Info') }}</h6>
<div class="ticket-info-right-status d-flex align-items-center">
<span class="font-15">Status :</span>
@if($ticket->status == 1)
<div class="ticket-status-box radius-3 bg-green text-white font-14">{{ __('Open') }}</div>
@elseif($ticket->status == 2)
<div class="ticket-status-box radius-3 bg-deep-orange text-white font-14">{{ __('Closed') }}</div>
@endif
</div>
</div>
<div class="ticket-info-top-box">
<div class="ticket-info-content">
<p class="font-semi-bold">{{ __('Subject') }}</p>
<p>#{{ $ticket->ticket_number }} - {{$ticket->subject}}</p>
</div>
@if(@$ticket->department->name)
<div class="ticket-info-content">
<p class="font-semi-bold">{{ __('Department') }}</p>
<p>{{ @$ticket->department->name }}</p>
</div>
@endif
@if(@$ticket->priority->name)
<div class="ticket-info-content">
<p class="font-semi-bold">{{ __('Priority') }}</p>
<p>{{ @$ticket->priority->name }}</p>
</div>
@endif
@if(@$ticket->service->name)
<div class="ticket-info-content">
<p class="font-semi-bold">{{ __('Related Service') }}</p>
<p>{{ @$ticket->service->name }}</p>
</div>
@endif
</div>
<div class="ticket-info-bottom-box">
<div class="ticket-info-content">
<p>{{ __('Opened') }} : {{ $ticket->created_at }}</p>
<p>{{ __('Last Response') }} : {{ @$last_message->created_at }}</p>
</div>
</div>
</div>
</div>
</div>
</div>
</section>
<!-- Ticket Details End -->
</div>
</div>
</div>
</div>
</div>
</div>
<!-- Page content area end -->
@endsection
@push('style')
<link rel="stylesheet" href="{{asset('admin/css/custom/image-preview.css')}}">
@endpush
@push('script')
<script src="{{asset('admin/js/custom/image-preview.js')}}"></script>
@endpush