| Server IP : 66.29.137.217 / Your IP : 18.191.44.139 Web Server : LiteSpeed System : Linux premium294.web-hosting.com 4.18.0-513.11.1.lve.el8.x86_64 #1 SMP Thu Jan 18 16:21:02 UTC 2024 x86_64 User : gltevjme ( 1095) PHP Version : 7.0.33 Disable Function : NONE MySQL : OFF | cURL : ON | WGET : ON | Perl : ON | Python : ON | Sudo : OFF | Pkexec : OFF Directory : /home/gltevjme/./bofirmacademy.com/app/Http/Controllers/Frontend/ |
Upload File : |
<?php
namespace App\Http\Controllers\Frontend;
use App\Http\Controllers\Controller;
use App\Http\Requests\Student\TicketRequest;
use App\Models\SupportTicketQuestion;
use App\Models\Ticket;
use App\Models\TicketDepartment;
use App\Models\TicketMessages;
use App\Models\TicketPriority;
use App\Models\TicketRelatedService;
use App\Traits\General;
use App\Traits\ImageSaveTrait;
use Illuminate\Http\Request;
class SupportTicketController extends Controller
{
use General, ImageSaveTrait;
public function supportTicketFAQ()
{
$data['pageTitle'] = 'Support Ticket';
$data['metaData'] = staticMeta(9);
$data['faqQuestions'] = SupportTicketQuestion::all();
return view('frontend.student.support_ticket.faq', $data);
}
public function create(Request $request)
{
$data['pageTitle'] = 'Support Ticket';
$data['metaData'] = staticMeta(9);
$data['tickets'] = Ticket::where('user_id', auth()->id())->paginate();
$data['departments'] = TicketDepartment::all();
$data['priorities'] = TicketPriority::all();
$data['services'] = TicketRelatedService::all();
return view('frontend.student.support_ticket.create-tickets', $data);
}
public function paginationFetchData(Request $request)
{
if($request->ajax())
{
$data['tickets'] = Ticket::where('user_id', auth()->id())->paginate();
return view('frontend.student.support_ticket.render-ticket-list')->with($data);
}
}
public function store(TicketRequest $request)
{
$ticket = new Ticket();
$ticket->ticket_number = 100;
$ticket->name = $request->name;
$ticket->email = $request->email;
$ticket->subject = $request->subject;
$ticket->department_id = $request->department_id;
$ticket->related_service_id = $request->related_service_id;
$ticket->priority_id = $request->priority_id;
$ticket->save();
$ticket->ticket_number = $ticket->id + 100;
$ticket->save();
$message = new TicketMessages();
$message->ticket_id = $ticket->id;
$message->sender_user_id = auth()->id();
$message->message = $request->message;
if ($request->hasFile('file')) {
$message->file = $this->saveImage('ticket_message', $request->file, 'null', 'null');
}
$message->save();
$this->showToastrMessage('success', __('Ticket Created Successfully'));
return redirect()->back();
}
public function show($uuid)
{
$data['pageTitle'] = 'Support Ticket Details';
$data['ticket'] = Ticket::where('uuid', $uuid)->firstOrFail();
$data['ticketMessages'] = TicketMessages::where('ticket_id', $data['ticket']->id)->get();
$data['last_message'] = TicketMessages::where('ticket_id', $data['ticket']->id)->whereNotNull('reply_admin_user_id')->latest()->first();
return view('frontend.student.support_ticket.ticket-details',$data);
}
public function messageStore(Request $request)
{
$request->validate([
'message' => 'required',
'file' => 'mimes:jpeg,jpg,png,gif|max:10000'
]);
$message = new TicketMessages();
$message->ticket_id = $request->ticket_id;
$message->sender_user_id = auth()->id();
$message->message = $request->message;
if ($request->hasFile('file')) {
$message->file = $this->saveImage('ticket_message', $request->file, 'null', 'null');
}
$message->save();
return redirect()->back();
}
}